How HelloCracow Made It Onto TripAdvisor's 'Best of the Best' List

Hello Cracow • September 17, 2025

Every traveler seeks an authentic, memorable experience. It is a search for a story, not only a sight. When a local agency wins the TripAdvisor Travelers' Choice Best of the Best award, it signals something greater. The award reflects both the quality and quantity of traveler reviews, becoming TripAdvisor's most prestigious recognition worldwide. HelloCracow now stands among the top 1% of listings, joining a very exclusive group of experiences. Such recognition naturally raises a question: what mission drives a company that transforms simple tours into unforgettable journeys? 

Main Market Square in Krakow

A love letter to Krakow

For years, our team at HelloCracow has followed one powerful mission: sharing Krakow's beauty and history worldwide. We are more than a tour company, but a group of locals deeply passionate about this remarkable city. Our mission is to provide authentic, locally rooted experiences that go far beyond a simple checklist of sights. We believe travel is about connection with places, people, and the stories that bring them to life. Each tour should leave travelers with lasting memories and a true sense of Krakow's unique soul. Receiving TripAdvisor's recognition is humbling proof that our passion resonates with travelers across the globe. 

Countryside view near Krakow

The TripAdvisor 'Best of the Best' distinction

The Best of the Best award is TripAdvisor's highest honor, given only to businesses showing consistent hospitality excellence. This recognition is not a popularity contest; it is earned through a rigorous, transparent process. The award considers both quality and quantity of genuine traveler reviews gathered over a full 12-month period. Its rarity comes from placing winners in the top 1% of all TripAdvisor listings worldwide. This makes it a powerful benchmark of truly world-class service. Our Auschwitz tour was highlighted as being "among the top 1% of things to do worldwide." That recognition shows our ability to approach profound and sensitive topics with deep respect and care.

Auschwitz concentration camp entrance

Top 10 tours for your visit to Krakow

At HelloCracow, we believe in creating experiences filled with history and genuine emotion. Our tours are carefully designed to move beyond guidebooks and reveal the city’s living story. Based on traveler feedback, these are our top 10 tours. Each one has earned us trust and recognition from visitors worldwide.

1. Auschwitz-Birkenau

A profound journey to a UNESCO World Heritage site, approached with respect, care, and professionalism. TripAdvisor recognizes this tour among the top 1% of experiences worldwide, proving its importance and exceptional quality.

BOOK HERE

2. Wieliczka Salt Mine

Descend into an underground world of art and history, part of the first 12 UNESCO World Heritage sites. Discover salt-carved chapels and statues, a living testament to 700 years of remarkable history.

Wieliczka Salt Mine interior
BOOK HERE

3. Zakopane

Escape to the Tatra Mountains for breathtaking landscapes and unique highlander culture. Enjoy traditions and taste local delicacies, including smoked oscypek cheese.

Traditional wooden houses in Zakopane
BOOK HERE

4. Schindler’s Factory

Enter Oskar Schindler’s former enamel factory, now a museum telling Krakow’s gripping wartime story. Learn about his heroic actions saving over a thousand Jewish lives.

World War II museum exhibit with Nazi flag
BOOK HERE

5. Dunajec River Gorge

Combine nature and tradition with a scenic rafting adventure through the Dunajec Gorge. Skilled local rafters guide visitors along breathtaking river landscapes.

Tatra Mountains landscape
BOOK HERE

6. Zalipie Painted Village

Discover folk art traditions in a village where every home is hand-painted. This fairy-tale experience offers charm far beyond typical tourist routes.

Traditional wooden cottage in Poland
BOOK HERE

7. Wawel & Vistula River

Explore Krakow’s royal history at Wawel Castle and Cathedral. Then enjoy a peaceful Vistula River cruise revealing hidden views.

Aerial view of Krakow in autumn
BOOK HERE

8. Jewish Quarter Kazimierz

Walk through a district where history and bohemian culture meet. Explore synagogues, courtyards, and sites featured in Schindler’s List.

BOOK HERE

9. Street Food & Krakow's Old Town:  Historical Adventure

Taste authentic Polish dishes while exploring historic streets. This tour blends culinary adventure with a fascinating journey through Krakow’s past.

Market stalls in Krakow Old Town
BOOK HERE

10. Wawel, St. Mary’s Basilica & Rynek Underground

Experience Krakow above and below ground. Visit Wawel Castle, St. Mary’s Basilica, and the medieval streets beneath the Main Square.

Wawel Castle and Cathedral at sunset
BOOK HERE

Your Adventure Awaits

At HelloCracow, we believe that the best way to see a city is to experience it like a local. Our TripAdvisor 'Best of the Best' award powerfully validates this belief. So, why just take a tour when you can have a story? Explore Krakow with a certified leader in cultural tourism and discover the magic for yourself.

By Hello Cracow May 19, 2026
Krakow in June represents the height of the city's cultural season, offering a perfect blend of warm, sunny weather and the longest evenings of the year for festivals and outdoor exploration. Visiting during this month allows one to experience legendary street parades and world-class musical celebrations while the city's parks and gardens are in full, vibrant bloom. This period marks a poetic transition in the royal capital, where historical reflection meets the vibrant first blooms of the season. We witness the city shedding its spring layers and transforming into an expansive open-air stage. The golden hour lingers late over the Vistula River, and the fragrance of blooming linden trees fills the air, providing a stunning backdrop for the many tours and adventures that explore the heart of the Old Town. June invites every visitor to join a continuous celebration of life and heritage, from the quiet charm of sun-drenched courtyards to the lively energy of the city's bustling squares.
By Hello Cracow May 17, 2026
You can easily trade Krakow’s historic charm for the raw energy of the Tatra Mountains in a single day. A scenic two-hour drive connects the city's cobblestones with the rugged trails of the highlands, where alpine forests and mountain meadows replace the urban landscape. This adventure takes you directly from your hotel to the heart of the wilderness, offering a full immersion into the Polish mountains through the roar of an ATV engine and the crisp, high-altitude air. At Hello Cracow, we find that the most impactful trips are those that blend high-adrenaline action with deep relaxation. This curated journey combines a professional off-road quad session with a visit to a spectacular Skywalk featuring a 360-degree panoramic platform overlooking the peaks. Completing the experience with a long soak in luxury thermal baths makes for a seamless 11-hour expedition. By handling every logistical detail, we ensure you spend your time focusing on the thrill of the trail and the beauty of the landscape.
By Hello Cracow May 5, 2026
Walking through Krakow feels like stepping into a story that is still being written. The 700-year-old stone walls of the Cloth Hall house modern craftsmen, and underground cellars once used by kings now host some of the most vibrant jazz clubs in Europe. There is a unique rhythm to this city, especially when the trumpet signal echoes from St. Mary’s Basilica over the morning crowd. Forty-eight hours gives you the perfect window to experience this blend of grand heritage and modern energy, where even a short walk reveals layers of history tucked away in hidden courtyards. Krakow remains a favorite for travelers because it feels remarkably genuine. While many historic centers across Europe can feel disconnected from daily life, Krakow’s heart belongs to its residents. This creates an atmosphere where medieval architecture serves as a backdrop for a thriving social scene. The city offers the royal elegance of Vienna and the moody, gothic charm of Prague, yet it maintains an artistic soul that is uniquely its own (we've discussed it more in this article ). Even as we move into 2026, Krakow stands out as one of the most budget-friendly destinations in Europe. You can enjoy world-class dining in historic settings for the price of a simple meal in London or Paris. To help you plan, we’ve even put together a real-world budget breakdown for 2026 here .
By Hello Cracow April 28, 2026
The air in Krakow changes in early May. The city drops its winter layers and moves onto the streets, where the medieval architecture of the Old Town serves as a backdrop for a month-long celebration. You will find the scent of blooming lilacs everywhere, and the sunlight takes on a soft, golden quality, making the Vistula River shimmer. This is the time of year when the city truly lives outdoors. At the Blonia Meadows, you will see crowds of locals soaking up the first warm sunsets of the year with picnics and casual strolls. Meanwhile, the legendary hidden courtyard cafes, tucked behind the stone facades of the University District and Kazimierz, finally swing open their heavy wooden gates. Spending a quiet morning with a coffee in a 15th-century garden, surrounded by fresh greenery, is the best way to experience the city's unique spring energy. Throughout May, the atmosphere remains vibrant as the city moves from one major event to the next. It begins with the patriotic parades of the Majowka long weekend and continues with world-class film and music festivals. Each week brings a new part of this cultural kaleidoscope to life, making every visit during this month feel completely different.
By Hello Cracow April 21, 2026
The " Memories That Matter " series is a comprehensive tribute to the heroes of Auschwitz, documenting extraordinary acts of defiance, daring escapes, and the unbreakable human spirit. By gathering the stories of individuals like Witold Pilecki, Teddy Pietrzykowski, and Kazimierz Piechowski , this collection honors those who risked everything to resist the industrial brutality of the Holocaust and ensure the truth reached the outside world. At Hello Cracow, we believe that every name has a story and every story deserves to be remembered. You may have already encountered parts of this journey through our monthly " Memories That Matter " series on Facebook and Instagram, where we regularly bring you closer to the individual souls whose bravery defined the resistance inside Auschwitz-Birkenau. This collection is designed to help you look beyond the numbers and see the faces of those who refused to be just a prisoner number. Whether they fought in a boxing ring, escaped in a stolen SS car, or smuggled out secret reports, these individuals proved that even in a place designed to destroy humanity, acts of bravery can shine through. To help you navigate this collection, we have summarized the key figures whose stories we explore below:
By Hello Cracow April 14, 2026
Dunajec River Rafting is Poland’s most iconic nature escape, an 18-kilometre journey through the heart of the Pieniny Mountains on traditional wooden rafts steered by local highlanders. This 19th-century tradition offers a rare opportunity to witness vertical 300-metre limestone cliffs and untouched wildlife from a perspective that is completely inaccessible by car or hiking trail, making it the ultimate tranquil getaway from the bustling streets of Krakow. Imagine leaving the medieval squares behind as the city skyline shifts into the jagged, pine-scented peaks of the Pieniny National Park. Here, the river has spent millennia carving its way through the earth, creating one of Europe's most dramatic natural gorges.
By Hello Cracow April 7, 2026
Spring 2026 in Krakow is the perfect blend of centuries-old tradition and modern cultural energy, highlighted by unique local events such as the Slavic Rekawka Festival and world-class international concerts. April visitors can enjoy a poetic transition from solemn Easter rites to a vibrant season of outdoor dining, blossoming parks, and prestigious art and film festivals. Kraków has shed its winter coat and is basking in the first true warmth of spring. While the main Easter weekend has just passed, the city’s celebratory spirit is far from over. In fact, today marks one of the most fascinating dates on the local calendar: The Rekawka Festival. While most tourists flock to the Main Market Square, we know that early April is when the city truly reveals its multifaceted soul — where medieval Slavic myths meet 21st-century urban life. Whether you are here to trace the footsteps of history, enjoy a coffee in a 1912 glasshouse, or catch a global superstar at the TAURON Arena, April 2026 offers an experience that is as deep as it is delightful.
By Hello Cracow April 1, 2026
Easter in Krakow is a vibrant blend of centuries-old spiritual traditions and lively seasonal celebrations, centered around the historic Easter Market on the Main Square. The city offers a unique cultural experience featuring colorful processions, traditional food stalls, and the world-renowned Misteria Paschalia music festival. From Hello Cracow’s experience, this period represents the city's true cultural awakening, where the grey of winter is replaced by the vivid colors of handmade palms and the aroma of fresh Mazurek cakes. As the crocuses begin to carpet the Planty Garden Ring and the Vistula boulevards fill with locals enjoying the first warm rays of sun, Krakow transforms into one of Europe’s most enchanting spring destinations. Unlike the peak summer heat, April offers a crisp, refreshing atmosphere that is perfect for long walks through the Old Town and the Jewish Quarter. Whether you are here for the deep-rooted religious ceremonies or simply to enjoy the festive buzz of the market stalls, Easter 2026 promises a kaleidoscope of history and modern spring energy.
By Hello Cracow March 24, 2026
If you only have one day, choosing between Auschwitz and the Wieliczka Salt Mine depends on whether you seek a deeply sobering historical reflection or a physically active underground exploration. While combining both into a single 11-hour marathon is technically possible, local experts recommend visiting them on separate days to manage the intense emotional and physical demands.
By Hello Cracow March 17, 2026
While the medieval charm of Krakow’s Old Town and the somber history of Auschwitz are essential stops, the true soul of Southern Poland lies in the emerald waters and limestone peaks of the Pieniny Mountains. Just a two-hour drive from the city, the Dunajec River Gorge offers one of Europe's most spectacular natural spectacles. At Hello Cracow, we believe that no visit to Poland is complete without witnessing this hydrological marvel.
More Posts